Discovery services
Understand your users’ needs first in order to create the most successful product.
Human-centred solutions
Product ideation and discovery is the work we do to make decisions about what to build. The best product discovery considers the patient or user throughout. It’s a chance to work collaboratively to explore research and hypotheses in order to gain a better understanding of all user needs, and to align as a team.
Understanding the problem
User research
UX review
Humanised outputs
Service blueprinting
Design sprints
See the bigger picture
CASE STUDY
NHS Hepatitis C
National Testing Portal
Developing user-centred service design for a diverse range of target users, in order to eliminate hepatitis C in the UK by 2025.
Working in partnership with NHS England, the Hepatitis C Trust, and Preventx, we lead the discovery and design phase for a national online portal for self-testing.
Take advantage of our fast and effective process
We create better solutions and build products that care. This is underpinned by a human-centred approach across Discovery, Design, and Delivery. We look to identify the problem collaboratively and solve it together at speed, using an agile approach that gets great results, and which clients love.
